We continue to monitor the latest updates and information about the global COVID-19 outbreak. We have been taking additional measures to ensure we safeguard the health of our employees and preserve our ability to operate.
We have adapted areas of our business to ensure we have sufficient resources to continue to provide services to our clients. We are able to offer remote working to our employees. Those who can perform their jobs from home and do not have to be in our office have begun working from home to minimise any potential virus transmission between employees. Our phone lines remain open during normal office hours.
A small portion of employees who are critical to maintaining office based operations have been assigned to a rotation schedule. Social distancing is being observed in our office. We are working hard to minimise any impacts or delays and are confident in our preparation and contingency planning for this situation.
We remain committed to providing our clients with the simple financial advice, online or over the phone that they have come to expect. You can continue to contact us or telephone 0800 0151 069 to speak to the team